Shipping policy

Order Processing Times:

I aim to complete personalised orders within 3 days. However this may be slightly longer during busier periods such as end of year in July and Christmas and may go up to within 2 weeks. 

Shipping Costs:

 

Returns, changes or cancellations:

I cannot offer returns for personalised items. However please email katiescraftanddesignstudio@outlook.com if you have any concerns about your order. For more information please find return policy in the footer of the page.